CALD WAY OF CARE

Does your elderly family member or loved one wish to keep living at home, but you’re worried about their wellbeing?

ABOUT THE PROGRAM

The Multicultural Home Care Packages (MHCPs) are funded by the Australian Governments Department of Social Services (DSS). It consists of home-based care provided by a bilingual care worker to meet the care needs of culturally and linguistically diverse (CALD) frail aged people. Our diverse services cater to a wide range of needs, with the primary aim to assist clients to meet health and wellbeing goals while
living independently at home. Our services aim to reduce isolation experienced by many frail aged CALD residents. Clients are also involved with the development of an individualized care plan in conjunction with the MHCPs Team Leader, taking into consideration current needs, preferences and support. The care plan is flexible and can be altered at any time to suit the changing needs of the client.

OUR PACKAGES

Our packages help people in leading a happy, healthy and independently life at home.

Perhaps it’s your Mother who is happy at home but needs someone to take her to do the grocery shopping. Or maybe your Father could use some help with light housework and home maintenance. This is the kind of thing we can help with:

• Nursing
• Personal Care
• Domestic Care
• Meal Preparation
• Transport
• Carer Support
• Social Support

WE SPEAK YOUR LANGUAGE

Our high quality care services can be offered in English, though we also specialise in care that is tailored to any culture and delivered in any language. Arabic, Spanish, Portuguese, Croatian, Greek, Russian, Italian, Mandarin, Cantonese, Bengali, Hindi are just some of the many languages we speak. Please contact us to discuss your language needs. Our unique CALD way of care makes all the difference when it comes to assist you or a loved one to maintain an independent lifestyle in the comfort of your own home and within your community.

WHERE WE WORK?

We know Sydney through and through – it’s been our home for more than 40 years. We work with communities and individuals in Sydney’s Inner West, Eastern Suburbs and South-East. If your loved one is in this area too, we’d love to hear from you.

WHY CHOOSE US?

SMCS has 40 years of experience
While Multilingual Home Care is just launching, our organisation has been around since 1981. That’s more than 30 years spent understanding the many cultures and languages of our neighbours, and working to serve the diverse needs of multicultural communities.

SMCS care workers love what they do
When someone loves what they do, it shows. Our care workers will treat your loved one as a member of the family because they want to – it’s what they do. Our team is qualified in aged care and experienced in providing the only kind of service that your loved one deserve the best. It is our specialty to provide dedicated and passionate personnel in many languages. Our care workers are from a CALD background themselves which makes all the difference when looking after someone. They are culturally sensitive and understand your background whilst they hold the relevant qualifications and work experience.

ADDITIONAL HOME CARE

Often government funded Home Care packages are limited in either their availability, due to a strict monthly budget or long waiting lists. Also for various reasons some seniors in need for help are not eligible for packaged care. This is why we offer our full range of services directly to private fee paying clients.

It could be that your beloved mother only needs assistance in getting to de GP or to do her groceries. But it could also be more complex and your frail family member needs help with a range of tasks such as grooming, showering, light housework and home maintenance.

Sydney MCS offers additional hours to top up an existing Home Care package. Alternatively, we can also assist private fee paying clients with services whilst they are on a waiting list for packaged care or for the sole reason that they prefer to have a care worker speaking their language.

Our services differ from other Aged Care providers’ as we deliver all our services based on the cultural and linguistic needs of our clients with our unique CALD way of care.

CONTRIBUTIONS

In addition to the government subsidy, you may be required to contribute towards the cost of your care based on your affordability. Your financial capacity to contribute will be assessed by the Australian Government through Department of Human Services. Together with one of our Home Care Coordinators we will establish a customised care plan, which reflects your personal needs and care preferences. Based on this plan you will be provided with a quotation before we start delivering any services.

LEARN MORE

Download the MHCP brochure below to learn more.